PRIVACY POLICY

 

This Privacy Policy of  PRASAD JEWELLERS  and

the User is effective as on 1st July 2023

1.    Introduction

1.1.      PRASAD JEWELLERS  an Indian company incorporated as per the
provisions of the Companies Act, 2013, having its registered office at ODISHA, (Jeweller, We, Are, Us, Our) are committed
to protecting Your privacy and grant importance to the confidentiality of Your
data over internet. We conduct our business by abiding by the laws applicable
on data privacy and data security in the country. 

 

1.2.        This

document is published and shall be construed in accordance with the provisions

of the Information Technology (Reasonable Security Practices and Procedures and

Sensitive Personal Data of Information) Rules, 2011, under Information

Technology Act, 2000, that require publishing of the Privacy Policy for

collection, use, storage and transfer of sensitive personal data or

information.

1.3.        This privacy
policy (Privacy Policy)
shall apply to all persons using or accessing (Users, You or Your) any or all products, services,
features or content offered on the mobile application or the website agrawal Jewellers
(Platform).

1.4.        This Privacy

Policy is intended to inform You about the personal information that is

collected from You, how Your personal data may be used and disclosed, how You

can control the use of Your personal data, and how Your personal data is

protected when You use the Platform.

1.5.        Use of this

Platform is available to persons who can enter into legally binding contracts

under the Indian Contract Act, 1872, or We presume adequate and lawful parental

consent in case the personal information is shared by a User under the age of

18 (eighteen) years.

1.6.        This Privacy

Policy is a legally binding document between You and the Jeweller. The terms of

this Privacy Policy will be effective upon Your acceptance of the same

(directly or indirectly in electronic form, by clicking on the I accept tab or by use

of the Platform or by other means) and will govern the relationship between You

and the Jeweller, for Your use of the Platform.

1.7.        By accessing

the Platform, You expressly consent to Our collection, storage, use and

disclosure of the Information (as defined hereunder) in accordance with the

terms of this Privacy Policy.

1.8.         The

information about the User is collected by Us as (i) information supplied by

Users; (ii) information automatically tracked during User€™s navigation on the

Platform; and/ or (iii) communicated directly to Us via e-mail or

telephone or another channel.

1.9.        For any

service that User may use, We only collect the data that is strictly necessary

(i) for the delivery of the services, (ii) for the performance of a contract

for which User is a party, (iii) for which User has given consent for such

processing of data, or (iv) for compliance with a legal obligation to which We

are subject.

1.10.     This Privacy Policy does not

require any physical, electronic or digital signature and is a legally binding

document between the User and Us.

 

2.    Information

that We collect

2.1.     If You visit Our Platform just

to browse, read pages, download information or You register for our services,

Your browser automatically transmits to Us following unidentifiable information

using various technologies, such as cookies, tags, and web beacons (including

but not limited to):

2.1.1.     Your computer€™s Internet

Protocol Address (IP);

2.1.2.    Domain servers;

2.1.3.    Web pages and links You visit,

advertisements You view;

2.1.4.    Your bandwidth speed and

information about the about the software programs that are installed

on Your computer;

2.1.5.    Standard server log information;

2.1.6.    Other information with respect to

User€™s device, operating system, interaction of User device with the Platform

and applications. (Web

Browser Information); and

2.1.7.    The above listed Web Browser

Information cannot and does not identify You personally.

2.2.     Details that You provide to Us

in order to use Our services:

2.2.1.    Contact data (such as name,

address, email address, phone number and date of birth);

2.2.2.    Copy of Aadhaar Card information

You may provide as proof of identity or address for KYC processes;

2.2.3.    About Your location such as time

zone, postal address and location details) to provide You better & prompt

customer service;

2.2.4.    If the User communicates with Us

by, for example, e-mail or letter, any information provided in such

communication may be collected by Us;

2.2.5.    Your photo if You choose to add

one to Your profile on Platform; and

2.2.6.    Information from Your smartphone

as per app store/play store policies. You authorize Us to have access to this

information and You agree that We may collect and use this information in

accordance with this Privacy Policy.

2.3.     Access the file storage for

saving the receipt of the purchases:

2.3.1.    Financial data (such as account

details, e-wallet details, bank account or credit or debit card details or

other payment instrument details etc.) [or credit score] that User may have

provided Us. We work with multiple payment processors who store these details

in encrypted format. All Our payment processors are Payment Card Industry Data

Security Standard (PCI DSS) compliant; and

2.3.2.    Personal information stored with

third parties that You choose to provide to Us, such as Your social media

account information and Your social media contacts. By linking Your third-party

accounts or using third party sign-in services, You authorize Us to have access

to this information and You agree that We may collect and use this information

only in accordance with this Privacy Policy.

2.4.        All such

information is stored or used for processing orders and under no circumstance

are any of these details made available in the public domain. However, We may

use this information to share with You additional and/ or upcoming information

regarding the services Platform in accordance with this Privacy Policy.

2.5.        If You

choose not to provide Your Personal Information that is mandatory to process

Your request, We may not be able to honour Your request.

 

3.    Cookies

and Web Beacons:

3.1.        To improve

the responsiveness of the sites for our users, We may use cookies, or similar

electronic tools to collect information to assign each visitor a unique, random

number as a User Identification (User ID) to understand the User's individual

interests using the Identified Computer. Unless You voluntarily identify

Yourself (through registration, for example), We will have no way of knowing

who You are, even if we assign a cookie to Your computer. The only personal

information a cookie can contain is information You supply (an example of this

is when You ask for our Personalised Horoscope). A cookie cannot read data off

Your hard drive. Our advertisers may also assign their own cookies to Your

browser (if You click on their ads), a process that we do not control.

3.2.        Our Platform and

emails may use web beacons in conjunction with cookies to compile statistics about

site usage. Web beacons are small pieces of code (also called pixels) that are

embedded on the pages of websites/ Platform or emails. We do not use web beacons to collect personal

identifiable information about visitors. We may use these technical methods to analyze the Platform€™s performance and reliability data such as timing (e.g., page

load) metrics on our sites. We may also use web beacons in HTML emails that we

send subscribers who have opted in to receive email from us, to determine

whether our recipients have opened those emails and/or clicked on links in

those emails.

 

4.    How

We use Your Information

4.1.        For

providing You services:

4.1.1.    To allow our professionals,

business partners to assist us with providing services to You, to connect with

You to provide their services/products You may specifically consent to be

contacted for;

4.1.2.    To avoid fraud and other

prohibited or illegal activities;

4.1.3.    To respond to authorized

information requests from governmental authorities or when otherwise required

by law;

4.1.4.    To enforce the legal terms

(including without limitation Our policies) that govern Your use of Our

Platform, and/or for the purposes for which You provided the Information;

4.1.5.    To protect the security or

integrity of the Platform, Our business, services and other Users; and/or

4.1.6.    To verify the provided

information, either through internal mechanisms or through authorised third

parties.

4.2.        For

Advertising:

4.2.1.    To contact You and to customise

Our communication with You and the marketing material we share with You;

4.2.2.    To

use Your information to provide You with product and service updates,

newsletters and other communications about existing and/or new products and

services by post, email, telephone, in-device messaging and/or text message

(SMS), if You have provided Your prior consent or we are otherwise permitted to

do so under applicable law.

4.3.        For

the purposes of reviews:

4.3.1.    Where

You have uploaded product reviews, comments or content to our websites or Platform and

made them publicly visible, Platform may link to, publish or

publicize these materials elsewhere including in our own advertisements.

4.4.        We do not

sell, trade, or otherwise transfer to third parties Your Information. This does

not include trusted third parties who assist Us in operating Our Platform,

conducting Our business, or servicing You. When we provide Your Personal

Information to individuals and entities which assist us with Our business

activities, it is Our practice to require those individuals and entities to

keep such Information confidential and to use Your Personal Information only to

perform services.

 

5.    Disclosure

and Information sharing

5.1.        We share the

sensitive personal information to any third party without obtaining the prior

consent of the User in the following limited circumstances:

4.1.1     When it is requested or

required by law or by any court or governmental agency or authority to

disclose, for the purpose of verification of identity, or for the prevention,

detection, investigation including cyber incidents, or for prosecution and

punishment of offences. These disclosures are made in good faith and belief

that such disclosure is reasonably necessary for enforcing these Terms; for

complying with the applicable laws and regulations.

4.1.2      We propose to share

such information within its group companies and officers and employees of such

group companies for the purpose of processing personal information on its

behalf. We also ensure that these recipients of such information agree to

process such information based on our instructions and in compliance with this

Privacy Policy and any other appropriate confidentiality and security measures.

4.1.3     We shall take all reasonable steps to ensure that the

confidentiality of Your information is maintained by imposing strict

confidentiality standards on all the third parties with whom We part this

information. In all circumstances, We shall ensure that Your Personal

Information is protected by strict confidentiality agreement.

4.1.4     We do not disclose Your

Personal Information to any advertisers or any third party for their marketing

and advertising purposes without Your explicit consent.

4.1.5     We use Users Personal

Information to display relevant promotions and marketing offers, based on

his/her preferences.

 

6.    Security

6.1.        Technology

used in the processing of personal data is in accordance with commercially

accepted or certified standards.

6.2.        Legitimate

interests of businesses including any innovation is achieved without

compromising privacy interests.

6.3.        Privacy

is protected throughout processing of Information, from the point of collection

to deletion of personal data.

6.4.        We

have put in place reasonable physical and technical measures to safeguard the

information we collect in connection with the Services.

6.5.        All

information gathered on Our Platform is securely stored within our

controlled database. The database is stored on servers secured behind a

firewall; access to the servers is password-protected and is strictly limited.

6.6.        This

Personal Information is immediately deleted once User deletes the Platform or

deletes his account exclusively made on the Platform,

except to the extent it is necessary to store the same under applicable laws.

6.7.        Although

We make best possible efforts to store Personal Information in a secure

operating environment that is not open to the public, User must understand that

there is no such thing as complete security, and We do not guarantee that there

will be no unintended disclosures of Personal Information. If We become aware

that Users Personal Information has been disclosed in a manner not in

accordance with this Privacy Policy, We will use reasonable efforts to notify

such User of the nature and extent of such disclosure as soon as reasonably

possible and as permitted by law.

 

7.    How

long do we hold information

Retention of Personal

Information will vary depending on the purposes that it was collected for, as

well as the requirements of any applicable law or regulation. We may retain

Your Personal Information to comply with the law, prevent fraud, collect any fees

owed, resolve disputes, troubleshoot problems, enforce our general terms of

use, and take other actions as permitted by law and as required to provide the

Service. Once the purpose is satisfied or the legally mandated period has

expired, we will securely delete Your Personal Information.

 

8.    Third

Party Links

7.1   Our Platform may

contain links to third party websites or applications. The User agrees and

understands that privacy policies of these websites are not under Our control

and the User understands that once he/she leaves Our servers, use of any

information provided by the User or Your Personal Information shall be governed

by the privacy policy of the operator of the site used by him/her.

7.2   When

the User accesses another website through a link or a URL available on

the Platform, this Privacy Policy does not apply

anymore. We shall in no way be responsible in any way for Your use of such

sites. We highly recommend you to carefully read the terms and conditions,

privacy policies of such other 3rd party links to know details regarding the

Personal Data collected, stored and processed by such links.

7.3   We

are not responsible for the content or the privacy polices of third-party

websites.

 

9.    Miscellaneous

8.1 As we update,

improve and expand the Platform, We may update this Privacy Policy. We will

notify You of the changes and any access/use of the Platform subsequent to such

notification will imply You have agreed to the modified terms of the Policy.

8.2  We will

not be responsible for the accuracy or filtration of any of the content posted

on Our Platform by any user, however, We will be entitled to remove any content

posted by any user on Our Platform which We, at Our sole discretion, consider

offensive, discriminatory, racist, defamatory, inappropriate in nature or

unlawful.

 

10. Your Rights

You have the right in

certain circumstances to:

9.1 Withdraw Your

consent where You have given Your consent to us to use Your Personal

Information for certain purposes. You have the right to withdraw this consent

at any time by contacting us in writing using the contact details set out in

the Contact Us section. This will not affect the lawfulness of any use of Your

information that We make before You withdraw Your consent. Further, We will

have the option to stop providing You services for which the said information

was sought.

9.2  Access

and review the Personal Information You have provided to Us. If the review

reveals that Personal Information has been recorded incorrectly or is

incomplete You may contact us via e-mail at the details as set out in the Contact

Us section below to correct any such inaccuracies;

9.3 Restrict the

processing of Your Personal Information if one of the following applies to You: 

9.3.1     You

contest the accuracy of the information that we hold about You, while we verify

its accuracy;

9.3.2     We

have used Your information unlawfully, but You request us to restrict its use

instead of erasing it;

9.3.3     We

no longer need the information for the purpose for which we collected it, but

You need it to deal with a legal claim; or

9.3.4     You

have objected to us using Your information, while we check whether our

legitimate grounds override Your right to object.

9.4 Object to the

processing of Your Personal Information on the basis of our legitimate  interests;

9.5 Require us to

erase Your Personal Information without undue delay if one of the following applies,

unless it is necessary to use Your Personal Information to comply with a legal

obligation or to establish, exercise or defend a legal claim: 

9.5.1     the

information is no longer necessary for the purposes for which we collected it;

9.5.2     You

object to us using Your information: for the purposes of understanding the

visitors to the Platform and there are no overriding

legitimate grounds for the processing;

9.5.3     You

unsubscribe from our marketing communications;

9.5.4     We

have used Your information unlawfully;

9.5.5     the

information must be erased for compliance with a legal obligation to which we

are subject.

9.6 Port Your

Personal Information under certain circumstances.

 

11. Contact Us

Name of the Jeweller: PRASAD JEWELLERS

Contact Number: 9437045786

Email ID: support@prasadjewellers.in

Registered Address: PRASAD JEWELLERS, MAIN ROAD,ROURKELA,
SUNDARGARH, ORISHA, 769001
 
12.Account
Deletion Details. 
    1)Steps to Delete : Select the sandwich
menu option seen on top left side of the homepage.
      A side bar menu will slide
out. In that, the last option should be the 'Account Deletion' option.
 
    2) All the user related content will be
disabled.